Privacy Policy

Cybminer is dedicated to protecting your personal data and ensuring you have the best experience with our service. We may share your information with carefully selected external partners and organizations to enhance your experience. In this privacy policy, terms like ‘we’, ‘us’, and ‘our’ refer to Cybminer.

Personal Information

We collect the following types of personal information:

  • Profile Details: User IDs and passwords.
  • Account Details: Contact information, delivery addresses, and other relevant data.
  • Email Correspondence: For order confirmations, details, inquiries, and follow-ups.

Modes of Personal Information Collection

We collect, store, and use data in accordance with the Data Protection Act 1998 and other applicable laws. The information collected is used for:

  • Account Creation: We ask for contact and financial information (e.g., email address, contact details, payment information) and unique identifiers (e.g., username and password). This data is used for marketing, communications, and payment verification.
  • Order-related Communication: Contact details are used to provide updates and information about orders.
  • Competitions and Promotions: We may request your name, address, email address, and phone number to administer competitions and notify winners.

Sharing of Information

We do not share your information without your consent unless required by law. Information may be shared with third parties for service provision (e.g., courier services) or legal reasons. These third parties must adhere to data protection laws and are not permitted to use your information for other purposes.

Use of Collected Information

We handle collected information with strict confidentiality for:

  • Order Processing
  • Warranty Claims Processing
  • Marketing Communications: We may use your email address to inform you about service changes, special offers, and promotions.

Disclosures to Third Parties

We do not sell your information. Statistical data on sales and traffic patterns may be shared with reputable third-party vendors without revealing personal information. Third parties performing functions on our behalf (e.g., courier services) must comply with data protection laws.

Consent and Data Protection

By using our website, you consent to the collection and storage of your information.

Cookies

We use cookies to enhance your browsing experience. Cookies allow us to save shopping carts and collect sales and demographic data to improve site performance.

Your Rights

We respect your privacy and ensure the security of your information. You have the right to:

  • Revoke consent for data use and processing.
  • Access and obtain a copy of your stored information.
  • Correct any inaccurate information.
  • Object to your information being used for marketing or profiling.
  • Regulate and restrict stored information.
  • Request the deletion of your information from our system.

Exceptions may apply where complete information cannot be provided. We appreciate your cooperation in such instances.

Exercising Your Rights

You can request information on the processing or deletion of your personal data at any time. Requests can also be made on behalf of another user with their authorization.

Request Details

Requests should include information to verify your identity and authorization. This ensures the security of the information shared.

Policy Updates

We are committed to protecting your privacy and will update this page if our privacy policy changes. Please check back for the latest information.